Return and Refund Policy

Return Policy

Updated February 2023

Thank you for your purchase, I hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, exchange, or store credit. 

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original labels and tags attached. 

To return an item, please email customer service at info@smokeylasercreations.com to obtain instructions for return. 

After receiving your return and inspecting the condition of the item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS: Personalized items can not be returned unless it was received defective or damaged during shipping. For defective or damaged products, please contact us to receive an exchange. 

Please note: All sale items are FINAL SALE and cannot be returned. 

If you have any questions regarding our return policy, please contact us at info@smokeylasercreations.com